Maintenance on August 23rd, 2019
Incident Report for primexbt
Dear users, platform maintenance has been completed.
Thank you for your patience.
Posted Aug 23, 2019 - 22:43 UTC
The issue has been succesfully identified. All unaffected users can now access the platform. All users with orders executed (or liquidations) during the trading engine disruption will not be able to access the account until all positions / orders are restored and compensations take place.
Posted Aug 23, 2019 - 10:12 UTC
This incident affected: Prime XBT Trading Platform (Margin Trading, Turbo, Deposits and Withdrawals) and Mobile app.