All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Trading Platform ? Operational
90 days ago
99.99 % uptime
Today
Margin Trading ? Operational
90 days ago
99.99 % uptime
Today
Copy-trading module ? Operational
90 days ago
99.99 % uptime
Today
In-wallet Currency Exchange ? Operational
90 days ago
99.99 % uptime
Today
Yield accounts ? Operational
90 days ago
100.0 % uptime
Today
Mobile app for margin trading ? Operational
90 days ago
99.99 % uptime
Today
Deposits and Withdrawals ? Operational
90 days ago
100.0 % uptime
Today
Main Site ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 28, 2023

No incidents reported today.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Logging in to accounts may take longer than usual. Charts in mobile app are not loading
Resolved - The incident has been confirmed to be resolved
Mar 22, 21:19 UTC
Monitoring - The issue with charts in the mobile app has been fixed. The platform is fully operational now.
We are monitoring it to ensure the optimal performance of the platform.
Mar 22, 19:23 UTC
Update - Issue with account logins has been resolved.

We continue looking into the mobile app chart loading issue.
We recommend switching temporarily to the web version of the platform to access charts: https://primexbt.com/my
Mar 22, 19:05 UTC
Update - We are continuing to investigate this issue.
Mar 22, 19:00 UTC
Investigating - Platform is currenlty experiencing issues with processing account logins. It may take longer time to log in to account after entering password.

In addition, users of iOS and Android mobile apps may have issues with chart loading in the app. It does not affect trading.

We are looking into it.

Meanwhile, we recommend waiting up to 1 minute after entering password and pushing 'Log in' button before taking another attempt if you have not been logged in immediately.

We also recommend to temporarily switch from the mobile app to the web version of the platform to access charts: https://primexbt.com/my
Mar 22, 18:15 UTC
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage