All Systems Operational
Web Trading Platform ? Operational
90 days ago
100.0 % uptime
Today
Margin Trading ? Operational
90 days ago
100.0 % uptime
Today
Turbo ? Operational
90 days ago
100.0 % uptime
Today
Covesting ? Operational
90 days ago
100.0 % uptime
Today
Mobile app for margin trading ? Operational
90 days ago
100.0 % uptime
Today
Deposits and Withdrawals ? Operational
90 days ago
100.0 % uptime
Today
Main Site ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021
Completed - We have finished verification of the updated components and confirmed optimal system performance after the update. The platform is fully operational now.
Jun 19, 10:59 UTC
Verifying - The scheduled maintenance has been completed. The platform is operational now.
We are currently verifying the updated components to confirm optimal system performance.
Jun 19, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:01 UTC
Scheduled - Dear PrimeXBT users,

The trading platform will undergo a scheduled maintenance on June 19th, 2021. The maintenance will start at 07:00 UTC and will take up to 4 hours.

During the maintenance period PrimeXBT users will not be able to log into their accounts.

Open positions on margin Trading and Covesting strategy accounts may be liquidated if the margin requirements are not met throughout the maintenance. Pending orders may be executed in case the asset's price reaches the order’s limit or stop price during the maintenance or upon its completion.

Open positions on Turbo accounts will be cancelled in case they expire during the maintenance.

Please take this into account when planning your trading at PrimeXBT.

Stay updated on platform status via https://status.primexbt.com/ prior to and throughout the maintenance.
Subscribe your email to the status page to receive a notification upon maintenance completion.
Jun 18, 11:02 UTC
Jun 18, 2021
Resolved - This incident has been resolved.
Jun 18, 11:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 11:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 11:04 UTC
Investigating - We observe delays receiving price quotes from our liquidity provider for FX, Indices, and Commodities markets. As an STP broker, we depend on liquidity providers to quote prices and fill client orders that we pass to them directly for execution. Limit and stop orders will be filled at the first available quote, a market order may be rejected if there is no price quote to fill it.

We work with the liquidity provider to resolve the issue with the quote feed as soon as possible.
Jun 18, 10:56 UTC
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.