Margin Trading service disruption

Incident Report for PrimeXBT Trading Platform

Resolved

This incident has been resolved.

Posted Jul 01, 2020 - 10:02 UTC

Monitoring

Margin Trading service accessibility has been restored. We are now monitoring the platform to ensure its stability.
Thank you for your patience.

Posted Jul 01, 2020 - 09:39 UTC

Update

We are continuing to investigate this issue.

Posted Jul 01, 2020 - 09:24 UTC

Investigating

We observe accessibility issues on the trading platform. Some users may experience problems loading TRADE page for Margin trading.

TURBO service are not affected by the incident.

Our team working on it to fix it as soon as possible

Posted Jul 01, 2020 - 09:24 UTC

This incident affected: Web Trading Platform (Global Markets trading platform) and Mobile app for margin trading.