Service unavailable for most of the users

Incident Report for PrimeXBT Trading Platform

Resolved

This incident has been resolved.

Posted Mar 21, 2021 - 17:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Mar 21, 2021 - 17:35 UTC

Investigating

The service is unavailable now for most of the users. Our team is looking into it to bring the platform online as soon as possible

Please stay updated on the platform status at https://status.primexbt.com

Posted Mar 21, 2021 - 17:26 UTC

This incident affected: Web Trading Platform (Global Markets trading platform, Copy-trading module) and Mobile app for margin trading, Deposits and Withdrawals.