We have finished verification of the updated components and confirmed optimal system performance after the update. The platform is fully operational now.
Posted Mar 18, 2021 - 16:40 UTC
The issue with a default demo Trade screen with ‘Login’ button being displayed instead of Trading account has been resolved.
The platform is fully operational now. We continue the final verification of the system components.
Posted Mar 18, 2021 - 15:21 UTC
We continue verification of the system components after the major update.
Some users may see a default demo Trade screen with ‘Login’ button instead of their Trading account upon login. Our team is working to resolve the issue.
Posted Mar 18, 2021 - 13:06 UTC
The scheduled maintenance has been completed. The platform is operational now.
We are currently verifying the updated components to confirm optimal system performance.
Posted Mar 18, 2021 - 12:04 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2021 - 06:03 UTC
We will be undergoing scheduled maintenance during this time.
Posted Mar 16, 2021 - 18:44 UTC
Dear PrimeXBT users,
The trading platform will undergo a scheduled maintenance on Thursday, March 18th, 2021. The maintenance will start at 06:00 UTC and will take up to 6 hours.
During the maintenance period PrimeXBT users will not be able to log into their accounts.
Open positions on margin Trading and Covesting strategy accounts may be liquidated if the margin requirements are not met throughout the maintenance. Pending orders may be executed in case the asset's price reaches the order’s limit or stop price during the maintenance or upon its completion.
Open positions on Turbo accounts will be cancelled in case they expire during the maintenance.
Please take this into account when planning your trading at PrimeXBT.
Stay updated on platform status via https://status.primexbt.com/ prior to and throughout the maintenance. Subscribe your email to the status page to receive a notification upon maintenance completion.
Posted Mar 16, 2021 - 18:37 UTC
This scheduled maintenance affected: Web Trading Platform (Margin Trading, Copy-trading module) and Mobile app for margin trading, Deposits and Withdrawals.